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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Gilma Miller

Gilma Miller

June 4, 2025

5  out of  5
rating by Gilma Miller
"Thank you very much for a wonderful chat on the phone about my insurance policy. Thank you again."
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Marie Louderback

June 4, 2025

5  out of  5
rating by Marie Louderback
"I have been with this office for over 20 years. The team has always been amazing."
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Euler Gauss

June 3, 2025

5  out of  5
rating by Euler Gauss
"On the ball!! My 15 year relationship with a prominent insurance company suddenly became untenable-- out of the blue. I called State Farm and literally overnight they switched me to State Farm. On the ball all the way at every step-- Home, Rental, Auto, Umbrella. Reasonable rates and great advice, super quick and friendly. Your call is immediately answered and it continues as if you have known each other for a good long time. Melissa and Tamara are great help. I strongly recommend"
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Jake Myers

June 3, 2025

5  out of  5
rating by Jake Myers
"Grace is amazing. They are so helpful, and the best insurance company I’ve worked with."
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Laura Grant

June 3, 2025

5  out of  5
rating by Laura Grant
"I have been insured by State Farm for years. Melissa has helped me on numerous occasions when I needed more information or clarification. She has consistently been able to explain different options to make sure my insurance coverage was as tailored to my needs as much possible. She is very knowledgable and always goes above and beyond. I have been impressed by her polite, professional, and kind demeanor. She is a real asset to State Farm!"
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Deana Gentry

June 3, 2025

5  out of  5
rating by Deana Gentry
"Melissa is an amazing agent! Super helpful , fast , Informative! The world needs more agents like her , thanks , Melissa greatest agent i've ever had keep up the great work!"
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Betty Woods

June 3, 2025

5  out of  5
rating by Betty Woods
"Melisa handled all my problems today and managed to get me a discount! Now that is above and beyond. HOORAY 🎉. Truly putting the customer first. Not often done in today’s world. Thank you Melisa! 🎉🎈😊 Betty Woods"
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Henry Myers

June 2, 2025

5  out of  5
rating by Henry Myers
"I have Grace Harper as my agent, and she has gone above and beyond with my most recent claim. I had another driver hit my car while it was parked, and she contacted the other owner and their insurance on my behalf, even though it wasn't her job to do so."
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D Louns

June 2, 2025

5  out of  5
rating by D Louns
"Been with State Farm for a while now and they have been great. Best part is there is always someone available to speak to with any questions or concerns. Highly recommended."
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Larry Henning

June 2, 2025

5  out of  5
rating by Larry Henning
"Always friendly and always extremely helpful."
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Apollo Seattle

May 30, 2025

5  out of  5
rating by Apollo Seattle
"I run an office and have to email Julie N. often to have her fill out paperwork for me - she is always on the ball and gets back to me quickly. I appreciate her!"
We responded:
"Thank you for the review!"
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Kelvin Ma

May 30, 2025

5  out of  5
rating by Kelvin Ma
"Worked with Melissa to obtain Homeowners Insurance. Called late on a Thursday, past 5 pm, hoping to get insurance to start for the very next day and she stayed on the line for me for a whole hour to set me up. She also took the time to explain a lot of insurance terms to an insurance layman like myself.I am very thankful. If you need help getting insurance, and want to work with someone nice and patient, go with Melissa."
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Muhammed Bakhodir

May 29, 2025

5  out of  5
rating by Muhammed Bakhodir
"Very helpful and good customer service."
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Jnis L

May 28, 2025

5  out of  5
rating by Jnis L
"I called this State Farm office and spoke with Melissa. At the time I was shopping around thinking of possibly switching companies. Several things occurred that changed my mind. First Melissa helped me change a few things regarding my policy. She is very professional, efficient, an excellent listener and very knowledgeable. Melissa also is able to explain in an easy to understand way how you might benefit by or change an item without creating future problems. The interaction with her definitely kept me as a customer. 2ndly State Farm offers the best plans for the money and have features I didn't find anywhere else. I have zero apprehension and complete confidence in my decision to continue doing business with this office. Thank you Melissa!"
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Amy Miner

May 19, 2025

5  out of  5
rating by Amy Miner
"I have had the most absolutely best experience, not only with this company, but with this person. When my car was totaled and when I had to replace my vehicle, they knew exactly what I wanted and made everything go so smoothly."
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Josh Williams

May 15, 2025

5  out of  5
rating by Josh Williams
"Grace and Melissa are absolutely amazing. They listened to me and helped me get the coverage and services I needed at a price I could afford. I highly recommend getting in touch with these amazing ladies for all your insurance needs!!!"
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Lori Johnson

May 8, 2025

5  out of  5
rating by Lori Johnson
"Melissa is always on top of things and is super pleasant to work with! Highly recommend!!"
We responded:
"Hi Lori! I really appreciate the time you took to leave us a review. Thanks!"
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A.B. Martin

May 6, 2025

5  out of  5
rating by A.B. Martin
"Really have enjoyed decades of support from the Mercer island office. Julie has been a very responsive and helpful agent and we are thankful for her support."
We responded:
"I’m so glad you’ve had a good experience working with Julie and my office! Thanks for the review."
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Denise Jacobs

May 6, 2025

5  out of  5
rating by Denise Jacobs
"Everyone was very helpful especially Anthony you guys are great always answer any questions right away"
We responded:
"Denise, thank you very much for the kind words! Thanks for sharing your experience."
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mercy sigwe

May 1, 2025

5  out of  5
rating by mercy sigwe
"You will never regret.Thank you so much for always helping me."
We responded:
"Hi Mercy, thank you for leaving us a review. We’re always happy to help!"
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Vishal Reddy Raju

April 29, 2025

4  out of  5
rating by Vishal Reddy Raju
"I have had a great experience with the team. They offer competitive prices and are available to support customers in a timely manner. I had best in-person experience while comparing different plans and got good recommendations that suit my needs."
We responded:
"Hi Vishal, thank you for sharing your experience with us. I’m so glad you’ve enjoyed working with us."
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Rosanne Hansen

April 26, 2025

5  out of  5
rating by Rosanne Hansen
"Impressed with the service and looking forward to great customer care"
We responded:
"Hi Rosanne! Thank you for leaving us a review! We’re happy to help, always!"
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Matthew Becker

April 24, 2025

5  out of  5
rating by Matthew Becker
"Tamara and Melissa were a pleasure to work with! They were so fast and reliable. Would recommend to anyone who wants to improve the cost and experience from their auto and home insurance provider."
We responded:
"I really appreciate your positive feedback, Matthew! I’m very happy you had a good experience working with Tamara and Melissa. "
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Aram L

April 22, 2025

5  out of  5
rating by Aram L
"Thank you Melissa for the discounts and helping to make documents signatures easier!"
We responded:
"Hi Aram! I’m so glad Melissa took care of you. Thank you for sharing your experience!"
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Jose Esparza

April 22, 2025

5  out of  5
rating by Jose Esparza
"Thank you Melissa!!!"
We responded:
"Thank you for the review!"